Frequently Asked Questions

Looking for a specific product? Trouble with shipping or returns?
Checking on an order? Just ask!

DO I NEED A PROMO CODE TO SHOP THE SALE?

No promo code needed: These are good, old-fashioned markdowns. Everything on sale is featured here, with the current sale price displayed. If you’re shopping from Canada or the United States, you’ll also see the original price crossed out. If you are shopping from outside North America, the original price is not shown, and the price listed on each page reflects the current markdown price.

 

I JUST RECEIVED MY ORDER, AND THE CURRENT PRICE FOR MY ITEM IS NOW LOWER THAN WHAT I PAID. CAN I GET A PRICE ADJUSTMENT?

As long as the item is available on sale in the same size and color it was originally purchased in, we offer price adjustments within seven days of your shipment date. Please email us at customerservice@yunefi.com and we’ll help you out. Heads up: We can only make one price adjustment per item, and once an item has been adjusted, it becomes final sale.

WHY ARE SOME ITEMS MARKED AS FINAL SALE?

Once a sale item hits 60 percent or more off, it’s final sale, meaning it is not eligible for return, exchange, or store credit. Final sale items are clearly marked on the product page, and in your cart at checkout. When scooping up goop sale goods, give your cart an extra look at checkout to make sure you know if pieces you are purchasing can’t be returned or exchanged.

I’VE HAD MY EYE ON A SALE ITEM THAT’S NOW OUT OF STOCK. WILL YOU BE REPLENISHING YOUR SALE INVENTORY?

Sale items are a first-come, first-served situation, and we often have only a few pieces left in a particular style. When there are three or fewer pieces in a certain size and style, we’ll let you know on the product page, so you can be strategic! Once items are sold out, they won’t be restocked. Do add your email to the waitlist for the item—sometimes we get returns and we’ll email everyone on the waitlist with a link to buy the item.

LOG IN

Log in to your yunefi account for quickie checkout.

Forgot Password

Sign Up

FILTERS